building business relationships
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Thursday, June 12th, 2008
It’s a proven fact that it’s easier and less expensive to get more business from your current gift basket customers than to get new customers.
What are some ways to do this?
Stay in touch with your customers
Provide them with a weekly or bimonthly newsletter or tips on gift giving or gift etiquette
Send monthly postcards reminding them [...]
Friday, July 27th, 2007
There’s only one way to get the answer to this question. Ask them.
Using customer surveys, feedback and satisfaction indexes may be a scary prospect, but they are useful tools for improving your product and service.
Modern Moms Tested, a new part of ModernMoms.com, finds out what consumers think on behalf of its clients. Lolita Carrico, a marketing and [...]
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